Jeannie Called me on Friday , didn't I tell her to email and not call me?! .. Think I did ...

From: Me  Sat, Aug 28, 2010 at 11:02 AM

To: "Burrill, Jeannie" <Jeannie.Burrill@safeco.com>

Jeannie,

I saw you called yesterday (Friday) however as I mentioned I have zero minutes left on my cell phone plan so I am

unable to answer. Please email me the update on the claim situation and hopefully we can continue communication

via e-mail from here on. I am heading back home to Utah to stay with my Dad through this stressful financial time,

so I can call you on his land line sometime this coming week. Otherwise please communicate through e-mail as

much as you can. Thank you again.

-ME

Emailed Jeannie Burrill today

From: Me Tue, Aug 24, 2010 at 10:25 PM

To: "Burrill, Jeannie" <Jeannie.Burrill@safeco.com>

Jeanie,

I visited with Toni earlier today after you and I talked and she explained the situation in further detail. The Board for

the Ada County Indigent Services will be deciding on my case on September 7th- although at this point I already

know I will be denied because I am not technically a resident. After September 7th there is a 28 day period for

appeals to be filed. In the meantime there are secondary liens placed on all of my belongings (including the

motorcycle) which is why all payments on my behalf are frozen. Once this period is up, these liens will be

released, at which point the original plan can go ahead to send the check to be endorsed by both HSBC and

myself. I realize this is not an ideal situation but hopefully you are willing to work with me through these odd

circumstances. Please email me back at your earliest convenience. Hopefully this email helps to clear up the

situation. If not, Toni's number is (208) 287-7960 and she can certainly explain everything better. Thank you again

for all of your time and help.

- ME

Another Email from Jeannie Burrill

From: Burrill, Jeannie <Jeannie.Burrill@safeco.com> Tue, Aug 24, 2010 at 2:36 PM

To: Me

Please let me know what Tony’s says as far as payment on your claim.

Thank you for your time today.

JEANNIE BURRILL

Safeco Insurance

National Auto Center

PO Box 3838

Spokane, WA 99220

(800) 332-3226 ext 343331

(509) 892-3331

Fax (888) 268-8840

Jeannie.Burrill@safeco.com